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Frequently asked questions
The honey
What is Sidr honey?
Honey produced by bees foraging the blossom of the Sidr tree, Ziziphus spina-christi, which grows uncultivated across Yemen. The tree flowers for only a few weeks a year, which is why the harvest is small and the honey costly.
What is the difference between your three harvests?
Region, and everything that follows from it. Hadrami, from Wadi Do'an, is dense and caramel-forward — the classic. Usimi, from the cooler highlands of Usimate, is lighter and more floral, sold with a piece of honeycomb in the jar. Shabwani, from the arid Shabwah plateau, is darker and more resinous. All are raw, single-origin and lab-tested.
Is your honey raw and unfiltered?
Yes. It is not heated, not pasteurised and not fine-filtered. It may crystallise over time, which is a sign it has not been heat-treated rather than a fault.
My honey has crystallised — is something wrong?
No. Any raw honey can thicken or crystallise, and the honey is unchanged. Stand the jar in warm water for a few minutes if you prefer it liquid.
How should I store it?
Room temperature, lid closed, out of direct sunlight, and always use a dry spoon. It does not need refrigeration and does not meaningfully expire.
Can children eat it?
Not under twelve months — honey is unsuitable for infants because of the risk of infant botulism. Above that age it is an ordinary food.
Buying with confidence
How do I know this is genuinely Yemeni Sidr honey?
Every jar states the valley it came from and the season it was harvested. There is no grading system for Sidr honey the way there is for Manuka — a seller who cannot name both does not know their own supply chain.
Why is Sidr honey so expensive?
One short autumn bloom, wild unirrigated trees, small yields per hive, nomadic beekeeping, and export from Yemen. Our jars work out to about $280 per kilogram; the 7 kg bulk gallons to about $142.
Is your honey lab-tested?
Yes — every harvest is tested before it is bottled.
Which harvest should I start with?
Hadrami, if you want the classic Sidr character most people mean by the name. Usimi if you prefer lighter, more floral honey; Shabwani if you like dark, resinous intensity.
Shipping and delivery
How long does delivery take?
Jars are packed and dispatched from our US warehouse within two working days; US delivery usually takes three to five working days and international delivery seven to fourteen. The 7 kg bulk gallons are different: they ship free directly from Yemen — allow 3–5 weeks.
How much does shipping cost?
US orders ship free over $100; Canadian orders over CA$200; elsewhere, free over the local equivalent of US$200. Below those thresholds, rates are calculated at checkout by destination and weight. Bulk gallons ship free wherever you are.
Do you ship worldwide?
Yes, tracked. International orders may attract import duty or tax set by your own customs authority; we declare every parcel accurately.
What if my order arrives damaged?
Send us a photograph within seven days and we will replace it or refund it. You do not need to send the broken jar back.
Returns and subscriptions
What is your returns policy?
Thirty days from delivery, opened or unopened, no questions asked. We refund the full product price once the jar reaches us; the original delivery charge and return postage stay with you.
How does the subscription work?
Choose a delivery interval — every one, two or three months — and each delivery ships automatically at 10% off. You can pause, skip or cancel any time from your account; there is no commitment.
Bulk and wholesale
Do you sell in bulk?
Yes — all three harvests come in 15.4 lb (7 kg) food-grade gallons at $995 with free shipping direct from Yemen (allow 3–5 weeks). One gallon holds as much honey as fourteen 500 g jars, at roughly half the per-kilo jar price.
Can I order five or more gallons, or set up recurring supply?
Yes. For five or more gallons, or a standing supply for a business, contact us at info@yemensidrhoney.com and we will quote freight and terms directly.
Is the gallon honey the same as the jars?
The same raw, unheated, lab-tested harvests, packed in a food-grade gallon instead of glass. The Usimi gallon is the one difference: pure strained honey, without the honeycomb piece its jar is known for.
Our honey is a food. It is not intended to diagnose, treat, cure or prevent any disease. Honey is not suitable for infants under 12 months.
